Lagunita is retiring and will shut down at 12 noon Pacific Time on March 31, 2020. We will continue to offer courses on other online learning platforms; visit

Can't access my Lagunita account

All open courses end at 12 noon Pacific Time on March 26, 2020. See Lagunita Platform FAQs.

Some former Lagunita courses are now open for enrollment on edX: Stanford Online launches courses on edX.
Additional courses offered on other online learning platforms are available at

If you are having difficulties accessing your account at, the problem could be one of the following:

  1. Unsuccessful account creation.

    Many times, users try to create a Lagunita account with their preferred username but because the error message says the username is already in use, the user believe they have previously created an account. It is common that the preferred username was already claimed by a different user. In this case, you will need to come up with an alternative username until you've chosen one that hasn't been taken. 
  2. Incorrect email address.

    -If you have more than one email address, try logging in with a different one.
    -It is possible that the email had a typo when you created the account. If that's the case, the platform support team can help update the email address.
  3. Incorrect password.

    If you've forgotten your password, you can reset it by following these instructions. If you incorrectly enter your password too many times, you will be locked out of your account.
  4. Account not activated.

    If you remember going into your Lagunita account and enrolling in courses but find that you can no longer access the account, it is possible that you have not yet activated your Lagunita account after you first created the account. You will need to activate your account before you're able to login again. 
  5. Account on a different Stanford platform. 

    Stanford also offers online courses on and, which are separate from You can do a quick Google search for the names of the online courses you've taken in the past to see what website they were hosted on.

    (Note that used to be called If you had an account on, it has been carried over to and you do not need to create a new one.)
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